It has been many years people trying to find ways to evaluate the effectiveness of IT or IS implemented in private or public institutions. However, the results is not final yet. Many difficulties block them in identifying the correct indications whether IT or IS projects has given absolute improvements or not. I am trying to research this topic, particularly in public sector. Any comments and participations are welcomed.

Information System’s Effectiveness

Why? How?

Government aka public sector, and its combination with private sectors, are considerable customers of IT/IS. In a country, especially advanced one, public sector could be the biggest customer, since its spending is huge and still growing.